Policies

Refunds

Digital files can’t be returned, so they aren’t refundable once you’ve downloaded them. If a file doesn’t work, we’ll fix it or replace it.

Last updated October 6, 2026

If a file doesn’t work

If a file won’t open, is missing from the zip, or doesn’t cut the way it should, email levelbsupplyco@gmail.com with the email you ordered with and what went wrong. We’ll fix the file or send a replacement.

Custom Farm Name File

If we got the name, year or design wrong, we fix it free.

Bought on Etsy?

Message us through Etsy. Etsy’s policies apply to orders placed there.